Frequently Asked Questions

Everything you need to know about shopping with JAYNE Boutique.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that jewelry and final sale items are non-returnable for hygiene and clearance reasons.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

JAYNE Boutique is committed to ethical fashion. 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of purchase by contacting our support team via live chat or email.

Do you offer gift wrapping services?

Yes! You can select our signature JAYNE gift box option at checkout, which includes premium tissue paper and a personalized handwritten note.